Private Domain SCRM Dashboard
When to use: Building private-domain (私域) operations tools for Chinese brands — WeChat customer management and social CRM.
npx skills add scrm-private-domaingit clone https://github.com/skillhub-community/scrm-private-domain.gitDescription
A private-domain customer relationship management dashboard tailored for Chinese social commerce. Core views: a customer list with customizable tags (lead source, interest, purchase history, last interaction date), a customer 360° detail panel showing WeChat interaction timeline, purchase records, and service notes; a group-send (群发) composer supporting text, image, mini-program card, and video with send-audience filtering by tags; and an automated welcome-message and keyword-reply rule engine.
Includes a customer lifecycle funnel visualization: new lead → first interaction → first purchase → repeat buyer → VIP → churned, with automated tag transitions. Community (社群) management: WeChat group list with member count, activity score, and bulk-operation tools. Data dashboard: daily new leads, conversion rate, average order value per customer segment, and customer LTV projections. Export customer segments for ad retargeting (lookalike audiences).
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